On-Line Policies

 

RETURN POLICY

No returns without original receipt. Refunds will be made on stock items returned within 30 days, if items are in original packaging, in saleable condition.  Exceptions to this policy are any material that is cut , i.e. fence, pipe, screen, rope, etc. ladders, large hand tools, cures, sealants, waterproofing and special orders. Returns are subject to a restocking fee. NO EXCEPTIONS.

 

TERMS

With approved credit:  Net 10th Prox. Monthly FINANCE CHARGE of 1-1/2% (APR 18%) with a MINIMUM CHARGE of .50 will be applied to balance after 30 days.

 

ORDER CANCELLATION

Pensacola Hardware’s website does not offer order cancellation.  To cancel and order, please contact us toll free at 1-877-727-0767 or locally at 850-438-3186 within 24 business hours of placing your order.

 

ORDER STATUS

To check on your order, please contact our office toll free at 1-877-727-0767 or locally at 850-438-3186, Monday – Friday 7:00 am – 5:00 pm or Saturday 7:30 – noon.

 

SHIPPING AND DELIVERY

 

PAYMENT PROCESSING

 

DISCLAIMER OF WARRANTIES

 

PRIVACY POLICIES